We anticipate client needs, generate trust, and advance the growth of our team members, so that we can build stronger relationships, provide exceptional service to our clients and customers, and enhance the reputation of the EY Fabric brand.
On our team we anticipate client needs, generate trust, and advance the growth of our team members, so that we can build stronger relationships, provide exceptional service to our clients and customers, and enhance the reputation of the EY Fabric brand.
Our primary focus is to ensure the success of EY Fabric customers by enabling them to realize the true value of our services. We are committed to providing an exceptional customer experience that spans the entire engagement lifecycle. From the initial interaction to long-term partnership, we prioritize delivering consistent support, guidance, and solutions that exceed expectations.
Our mission is to accelerate adoption, guide evolution, and drive success by effectively promoting the EY Fabric platform, aligning it with market dynamics, and consistently demonstrating its capabilities. We facilitate a seamless onboarding process and emphasize the importance of best practices, empowering users to quickly embrace and maximize the benefits of the EY Fabric platform.
A unique mix of Technical, Strategic and Business skillset. Our team is positioned and structured to address Service Line needs and liaise with Fabric Layers.
Assessing customer requirements and recommending appropriate EY Fabric Products and Services.
Assisting customers in navigating the platform and its offerings. Explaining technology offerings and responding to customer queries about EY Fabric platform products and assets.
Promoting the use of standard EY Fabric products and assets across all Service Lines.
Establishing and sustaining relationships with Service Lines, CT Products, and Technology Officers.
Collecting customer feedback for platform and product improvement to drive continuous enhancement.
Directing customers to the relevant team in case further analysis and investigation is needed.
SL Business Product Reviews to understand EY Fabric Adoption
Action items uncovered from product reviews
Aha Ideas submitted on the EY Fabric Ideas Portal
Reviews completed covering all EY Fabric offerings
Our team has supported EY Tech Consulting teams on client pursuits with leading organizations including General Electric, Barclays, Aer Lingus, Vanguard, Koch, Abu Dhabi Commercial Bank, Huntington Bank, and many more.
The CT GMP session today was a great success; they all really enjoyed it. It was informative, visually interesting, future focused, and fun. Many told me after the showcase that CT was the BEST of all! I appreciate all that you do!
Your contribution to the discussion today with Barclays is much appreciated. Your support and professionalism all through have given me a lot of confidence to continue to collaborate with CT teams in making overall EY even more successful.
We would like to express our heartfelt appreciation for your exceptional support and technical expertise during the call with our client. Your contributions were instrumental in securing their confidence and ultimately winning their business.
Happy to share the news, we have formally received the signed SOW for Bank of Valletta. This is a new logo for GDS Cloud and a potential growth account for us in FY24. First time we as EY would be sitting in their architectural board.
I am happy to share that we have reached 50 active customers of CloudFlexx. I would like to use this milestone to thank everybody involved. Let me personally thank the whole Fabric Adoption team.
You are a rock star... Thank you so much for working through this with the team and coming to a conclusion!
The talented professionals who make it all possible.
Based in India
Over 12 years of experience in Development, Architecture and Tech Leadership roles. Key focus on client-facing consulting, pre-sales, and managing high-performing teams.
Based in Argentina
12+ years in Business Analysis, Digital Transformation, and Product Management. Detailed, collaborative, focused on continuous improvement.
Based in Argentina
20+ years in Solution Architecture, Technology Management, and IT Leadership. Open-minded, inquisitive, strong technical expertise.
Based in Argentina
19 years from Project Management to Datacentre delivery. Collaborative, excellent communication, customer empathy.
Based in Argentina
10+ years in pre-sales, product marketing, and customer-facing roles. Excellent communication and stakeholder management.
Based in Poland
15+ years in Account Management and Product Development. Innovative thinking with automation-first mindset.
Based in Mexico
19+ years in IT Project Management, Program Management, Agile Coaching. Intuitive, collaborative, customer-obsessed.
Based in India
Experienced presales strategist focused on consulting service line needs and EY Fabric adoption.
Dedicated presales strategist contributing to platform adoption and service line engagement.
Experienced strategist supporting EY Fabric platform presales initiatives.
Based in Argentina
25+ years in IT Consulting and Project Management. Detailed, analytical, collaborative with strong technical problem-solving skills.
Based in Argentina
15+ years in service delivery, last 5 focused on product management. Enthusiastic, accountable, problem solver who challenges the status quo.
Supporting platform presales enablement and customer-facing technical initiatives.
Contributing to EY Fabric presales enablement and technical demonstrations.
Driving presales enablement activities and supporting platform adoption.
Supporting presales enablement and client engagement activities.
Contributing to presales enablement and platform demonstration efforts.
Leading program management efforts to ensure seamless execution of presales initiatives.
Based in Mexico
Leading platform marketing and community engagement strategies to drive adoption and awareness.
Based in India
13+ years in content management, brand and marketing. Dedicated, thoughtful, and innovative.
Based in Colombia
15+ years in Planning, Strategy and IT Management. Collaborative, open-minded, strong technical expertise.
Always put the user needs and goals first. Understand their challenges, tailor support, actively listen to feedback, and be proactive in offering solutions.
Proactively increase adoption of EY Fabric offerings among Service Line engagement teams. Predict needs and bridge gaps for successful adoption.
Advocate for EY Fabric in different forums. Help establish the platform as the default choice within EY. Manage exceptions and work with product teams.
Infuse automation and GenAI into existing processes to free up consulting time and focus on value-added services.
Regularly seek feedback, stay abreast of industry best practices, and continuously enhance the user experience.
Maintain open, honest, and transparent communication. Provide timely updates about new features, changes, and issues.
Enable D365 CRM to track all customer requests so Fabric Product teams can understand demand and plan accordingly.
Bridge between Fabric product teams and SL business teams. Strong collaboration with both producers and consumers of offerings.
Strategic focus on EY teams not leveraging Fabric to maximum capacity, including member firms and innovation teams.
Embed GenAI and automation into all processes from auto-summarization of reviews to conversational interfaces for adoption insights.
Use D365 CRM in production for all customer-facing requests. Platform Success Bi-Weekly Digest MVP release.
Internal Platform Adoption Dashboard Private Preview Release. SL Platform Adoption Dashboard migration to Dataverse.
Finish SL Product Reviews for all priority CT SL Business products. Auto-summarize Product Reviews via GenAI MVP Release.
Finish Internal Fabric Product reviews. Platform Reviews GenAI QnA Bot MVP Release. Platform Success Impact Dashboard.
Auto-generate FY26 pipeline view via GenAI using collected data.
Each Service Line has a dedicated PreSales Strategist as a single point of contact for all EY Fabric needs.
Single point of contact for EY Fabric Product teams from an adoption perspective.